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Important

With the current situation around Coronavirus continuing to evolve we remain available to assist our customers by telephone and email. The OUSBA web portal remains available for loan applications, making payments and viewing existing account details. If you are experiencing financial difficulties due to the current situation please contact us by telephone on 0300 3037444 or 01908 655777 or email at ousba@open.ac.uk as soon as possible.

Please note that, as all our representatives are working from home following the government guidelines, please do not send any important communication by post during the period of this crisis as it may lead to a delay in any action by us on any instructions or request from you. If you are unable to use email or online channels for any reason, please call us on the number given and our representatives will be able to provide any help or assistance that you need.

Should you have been furloughed, but you still wish to apply for a new loan, please contact us, to talk through your new financial circumstances.